25
Feb

INDIAN RETAIL SCENARIO

This research is basically done to find out the training needs of the sales people in the retail industry and how they are being fulfilled. The retail industry in our country is at boom and getting organized day by day, the demands of customers are not just great products but also great shopping experience and to make this possible a retail outlet should have well trained sales people. This study is made to know how well the sales people of retail industry in INDIA are trained to meet the customer expectations and global standards.

The retail industry in INDIA has changed its face and approach. Sales people working in this industry play major role in handling the customers effectively. This study is done to evaluate the training system used by the retail industry in INDIA and also to understand training aspects which keeps the sales force of retain industry fit and ready to face any kind of challenges, particularly due to increasing domestic and international competition.

24
Feb

The Buyer and the Chicago Auto Sales

For those looking to purchase a new or used automobile, the city of Chicago offers numerous choices for practically any type of car that is available to the average consumer. This puts a large amount of purchasing power into the hands of those who are looking to potentially buy a car due to the vast amount of choices available. However, all of these choices can create a certain amount of confusion for the consumer as well, which is why there are many organizations and websites online to expose those auto dealers that rely on outdated sales tactics and a high pressure environment instead of focusing on the actual performance and rating of the vehicle itself. It is considered to be a very good idea to perform a due amount of diligent research before choosing one dealer over the other. The reason for this being that there are many Chicago auto sales lots that are very reputable while there are a few that attempt to lure customers in and sell them overpriced vehicles through shifty sales techniques and flat out lies.
No Pressure Sales
Over the last two decades, it has come to the attention of many Chicago auto sales managers that high pressure sales techniques are out dated and should no longer be practiced. In the past, customers who drove on to the lot at a car dealer could not step out of their vehicle before he or she had a sales person at their door. Things got so bad that some people considered these types of actions harassment and began reporting these car dealerships to the Better Business Bureau. Eventually, after numerous investigations into car dealers across the United States, it was found that far too many dealerships participated in these less than stellar sales techniques, which prompted some car dealerships to decide to make a change. During the early 1990′s, many car dealerships started advertising their “no hassle” policy where potential customers would not be greeted by a member of the sales staff until he or she asked for help. This helped to reinstate the general population’s faith in the purchase of vehicles and those companies that participated in these types of sales techniques greatly benefited from this. As more and more people began to frequent car dealerships that advertised the no hassle sales promise, other dealers began to think of other ways to make their car sales seem more honest and transparent.
No Haggle Pricing
Another idea of Chicago auto sales managers was to bring in the aspect of a “no haggle” policy where customers were shown the actual price of the car instead of a sticker price that would later be negotiated. At first, this did not seem to work as many Chicago auto sales staff found that no matter what type of price that the dealer listed, there were always many people that wanted to ask for a discount. However, to combat this behavior, many dealers began to give their sales staff copies of Kelley Blue Book values to carry with them when they were on the lot. This way, the sales staff could show the customer what the actual value of the car was as opposed to the price that the vehicle was being sold for on their lot. This greatly helped out in the fact that once people realized they were getting a good deal, they were more willing to pay the actual sticker price without the haggle. However, it was also said to be helpful to know the Kelley Blue Book value before stepping on to the lot so you can make sure that the sales person is being honest.

22
Feb

How to Use Top Sales Training for Your Mortgage Sales Breakthrough!

Believe it or not, there are Mortgage Sales Training programs out there that allow new agents to learn how to use the phone to connect with prospects the “right way.”

You see up until recently there has never been much regulation on mortgage sales techniques, and this has led to some pretty unethical dealings with new and existing agents. Some of which have been pretty scary and indecent to say the least.

Only recently, the mortgage industry has begun to be cleaned up by governing bodies where mortgage companies can join, to show they are indeed ethical and don’t use any sort of shady tactics to pressure prospects into a sale they otherwise wouldn’t have made.

And this is rather sad, because there is a mortgage sales training programs out there, that is actually based on being your authentic self, the truth and low-pressure conversation.